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Read about The 7 Pillars and What You Will Learn PDF Print E-mail

DAY 1: 8:30 AM – 5:00 PM Pillar 1: Managing Expectations

When it comes to being a successful manager, the most underrated of all of your management skills to define in advance how your direct manager and your organisation will measure your success. In fact, the biggest challenge faced by most managers is understanding what is expected of them. Have you ever wondered why some managers have endless opportunities for promotion, while others are pigeonholed? As you'll learn during this Pillar, there is nothing more career empowering than to understand how your organisation and your leaders are appraising your performance.

During the first Pillar, you'll discover that one of the most important skills of all highly effective Managers is to understand the 24 basic expectations that your organisation wants you to fulfill and exceed. By taking a critical look at your role within your organisation, you will be able to learn the difference between the role of management and the function of leadership and why today's managers need both strong management and leadership skills.

Some of What You'll Learn During Pillar 1

  • Defining the critical expectations of today’s Managers.
  • Case Study: “What is the difference between a Manager and a Leader?”
  • The productive Manager: A self-assessment of the essential 24 traits, skills, and attributes of highly successful Managers
  • What is "Action-Centered Leadership and how you can apply this model to your career.
  • MODDs. What are they and why they stand in the way of you achieving more as a manager?
  • Defining the 24 critical expectations of Australian managers in the workplace in 2006.
Pillar 2: Managing Operations

Peter Drucker, one of the world's most respected management authorities says, "You can't start talking achieving your objectives until you know what they are." Managing by objectives works if you know the objectives. By having a comprehensive strategy in place to achieve your team goals and objectives, you can make sure that all your activities are relevant to, and aligned with carrying out your goals.

During this session, you'll be shown how to effortlessly achieve your yearly goals and objectives by applying the principles of "The Balanced Scorecard". Recognising some of the weaknesses and failures of previous management approaches to performing and managing objectives, the balanced scorecard approach provides you a clear road-map of how to measure and manage your critical Key Result Areas. This new approach to strategic management, developed in the early 1990's by Drs. Robert Kaplan and David Norton will allow you to translate your strategic objectives into meaningful, achievable actions! Some of What You'll Learn During Pillar 2
  • “Why are you are on the payroll?” Discovering what every manager is employed to achieve.
  • Understanding the difference between Strategic, Tactical and Operational goals.
  • Identifying your 4 critical KRAs (Key Result Areas).
  • How to apply the Balanced Scorecard to your team, department or corporate goals.
  • The 4 ways to measure your KPIs (Key Performance Indicators).
  • Techniques for turning objectives into attainable and measurable goals.
  • Aligning strategic goals to those of your organisation and team.
  • How to successfully manage your team objectives, while balancing your short-term tasks.
  • Using Project Management techniques to breakdown major initiatives into achievable milestones.
Pillar 3: Managing Yourself

It’s impossible for a Manager to manage an effective team and achieve their goals if they are not able to manage themselves. 100 hundred years ago, Italian economist Vilfredo Pareto created a mathematical formula that described the distribution of wealth throughout Rome. He noted that 20% of the people owned 80% of the wealth. What was even more startling was that this ratio was almost identical in whatever region or area of Europe he surveyed. The value of the Pareto Principle for a manager is that it reminds you to focus your time and energy on the 20 percent of what you do that matters most.

During this Pillar you'll uncover strategic insights to help you master your personal productivity and time management as well as apply the principles of Triage to help define what should get done each day. Some of What You'll Learn During Pillar 3
  • Identifying the biggest time blockages for today’s busy Managers.
  • The 5 essential things every manager must do before the start of each day.
  • How to start every day with greater focus on what matters most... on the bigger picture!
  • Brilliant solutions to help each of your team members get clarity and control over the time.
  • An introduction to the G.P.S. Your Global Prioritising System. Discover how to stay in control, even on the busiest and most stressful days.
  • Triage. The secret methods to managing your daily tasks.
  • New, proven techniques to help you gain up to an extra hour of time each day, every day!
DAY 2: 8:30 AM – 5:00 PM
DAY 2 ALSO INCLUDES ALL REFRESHMENTS + HOT BUFFET LUNCH SERVED IN THE HOTEL RESTAURANT Pillar 4: Managing EQ (Emotional Intelligence)

Intelligence comes in many shapes and sizes. In the past, the best known intelligence was cognitive ability. This is a measurement of our Intelligence Quotient or IQ score. This is unfortunate because our IQ, although important, is not the best predictor of how successful a manager will be in managing through and with people.

Today we realise that a much better indicator of a manager's success is their our level of Emotional Intelligence. EQ encompasses how well you understand and manage you own emotions, and how well you can interact, motivate and successfully lead others. As you'll discover during this Pillar, the most successful Managers are both aware of their own Emotional Intelligence and work to improve it daily. Some of What You'll Learn During Pillar 4
  • Understanding EQ and IQ. What's the difference and why does it matter?
  • The value of EQ and human psychology: Individual and inter-personal dynamics.
  • Measuring your own emotional intelligence, using a practical assessment tool.
  • EQ Case Studies: Using EQ in the workplace as a practical management tool.
  • Understand better the motivational and behavioural strategies of your team members, managers, colleagues and customers.
Pillar 5: Managing Your Team

Whether you manage a team of twenty, or just one, managing a team needs different skills compared with managing the individuals who make up your team. All skilful managers know the best teams work best when everyone in the team fully understands and agrees on their group and individual objectives. To build a winning team, you not only need to show your people what direction they need to head, but you also need to have them "buy into" your vision and direction.

So during this Pillar, you'll undertake a highly interactive analysis of your team to find out the best way of managing and leading them to new levels of performance. Some of What You'll Learn During Pillar 5
  • What is the difference between a “team” and a “group”? Which one do you manage?
  • Are you an effective manager? How to manage anybody (and we mean anybody using using a "situational" approach).
  • The 4 phases of a team's development. Learn about Bruce Tuckman's powerful team development model.
  • Creating a development plan to bring out the best in every one of your team members.
  • Square Wheels. Strategies to plan for growth and team improvement in 2006
  • “Is your management style and your environment motivating?” Discover what motivates people in the workplace today. Case Study: First Break all the Rules.
Pillar 6: Managing Information (& Delegation)

Information is Power! Yet managing paper and electronic information is something many managers struggle with. Efficiently managing information means handling (electronic and paper) documentation, and organising your systems and workspace. Being able to keep your information instantly at your fingertips is a skill off all organised managers!

During this Pillar you'll be introduced to powerful new methods and ideas for managing information. You'll learn how to gain instant control over email, paperwork, and your telephone.

The other aspect of this Pillar helps you address the critical matter of delegation. What you'll learn will give you the ability to match a person to a task, delegate it to them in a way that makes them feel valued and ensure they take responsibility for the task’s success. This means less time of you having to do "stuff" and more time to concentrate on more vital matters. Some of What You'll Learn During Pillar 6
  • How to organise your work area for total control and focus.
  • How to find electronic or paper information quickly and effortlessly.
  • Managing email. Useful tips and shortcuts (from a management perspective).
  • Introducing the D-Box. The management tool that can keep you in total control of your in-tray or in-box.
  • Determining the best solutions for managing work flow.
  • The delegation dilemma. Why many managers fail to delegate (and the price they really pay!)
  • The 4 stage delegation model. How to get more done through successful delegating to others.
Pillar 7: Managing Career and Life Balance

As a manager, you most probably experience many emotions at work. Exhilaration, focus, achievement, as well as tiredness, fatigue and stress! Being an effective manager needs a great amount of mental, emotional and physical energy; and that's something that can run low, particularly when you are under work pressure and constant deadlines.

If you're finding stress or burnout are slowing you down, or you're at a point in life where life balance is becoming increasing important, you'll find this Pillar will help you become reinvigorated. In this last Pillar, you'll learn how to lessen your stress, focus your time on what matters most in life (after hours) and discover the meaning of true work-life balance. Yes, you get have both and still be incredibly successful!

Some of What You'll Learn During Pillar 7
  • Introducing the Kamin curve. Where are you on the curve (compared to your colleagues)?
  • Choosing to find personal balance: How and where to change your daily habits.
  • Identifying and defining personal and organisational core values.
  • The Wheel of Life. How to determine what's really important!
  • How to find perfect life balance without becoming a monk! Simple solutions to bring extra joy, happiness, meaning and purpose back into your life.
  • Conducting a personal S.W.O.T (Strengths, weaknesses, opportunities and threats).
  • Creating a blueprint to “future-proof” your career.
One thing is certain. No matter how experienced the manager, there is a need for continuous training and development in order to respond to the rapidly changing context within which we work.
John Graystone - Western Mail
That’s why hundreds of Australian companies are now using The 7 Pillars of Management© 2-day training program to address the professional development needs of their current managers and emerging talent.

Above all, The 7 Pillars of Management© is designed to leave a lasting impression on your people and make a real impact! This program creates exceptional managers who after only 2-days are more capable of producing extraordinary results that ever before.

Plus, you'll receive a host of free materials and accessories (included), to help you implement everything you'll learn.
 
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